To cancel the renewal of your subscription, go to the Billing section of your account and click on Cancel Subscription (at the latest 1 day prior to the renewal).
A pop-up will appear with the option to cancel or to pause the account. Select 'Cancel subscription' to continue.
Once you have completed the cancellation process, you will see the contract end date in your account within a few minutes. Note that we do not send confirmation emails regarding your cancellation.